Privacy Policy

Last updated: 2026-03-31

This policy explains what information LearnFrenchMalta collects, how it is used, and how you can contact us about your information.

Information we collect

• Account details: name, email address, and login information.
• Child profile details: child name and age for booking, scheduling, and progress tracking.
• Bookings and sessions: booked Saturday sessions, session pack balance, cancellations, and progress records.
• Payment details: payment submission details such as selected option and reference text.
• Messages you send: contact form messages and support requests, including questions about the Saturday pathway or Summer French Club.
• Technical data: basic logs needed to operate the site, such as requests and error logs.

How we use your information

• To create and manage your account and child profiles.
• To process trial purchases, session packs, and bookings.
• To track lesson progress so children can continue from the last completed lesson.
• To respond to contact messages and support requests.
• To improve reliability, security, and performance of the service.

Cookies

LearnFrenchMalta uses cookies for login sessions and security, including CSRF protection. These cookies are necessary to operate the website.

Sharing

We do not sell your personal information. We only share information when required to provide the service or when legally required.

Data retention

We keep your data only as long as needed to provide the service, track active bookings and progress, and meet legal or accounting requirements. You can request deletion by contacting us.

Your rights

You may request access, correction, or deletion of your information.